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USA Nails Norwich

USA Nails Norwich

2 3  Reviews


Nail Salons in Norwich - Norwich City Centre
9-11 Dove Street, Norwich City Centre, Norwich, Norfolk, NR2 1DE
+44 (0) 1603 305500

Tags: manicures, pedicures




USA Nails Norwich Reviews


worst experience of my life, not only did she embarrass me and my friend but also the woman herself. The staff are rude and they don’t listen to you at all, they make you feel uncomfortable and they pull your hands and are so ruff when doing your nails. Me and my friend thought that you didn’t have to bring ID to prove you where under 16 to get the deal where it’s only £20 so, i didn’t bring ID and the woman was so offended by it and they were being so rude and when i tried to explain i didn’t have my ID they weren’t listening, by then i already had my nails done and was ready to pay, but because i didn’t bring my ID my nails were £25 but i only had £20 because the first time i went there they said it was fine. One of the women who was getting her nails done offered to pay £5 toward them and the shop women said “no no no she has to pay” and i had no other cash on me so once i explained that i didn’t have the right amount of money, the nail women grabbed my right wrist and got nail clippers and clipped off all my nails and said that i had wasted her and her husbands time. Once me and my friend left the shop i had acrylics just up to my normal nails would be, obviously i couldn’t leave my nails like that so to had to rip them off leaving my nails damaged and my act nails being ripped off and bleeding. WORST EXPERIENCE EVER!!! DO NOT GO   

Rating  1

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Always a great service and friendly staff, have my nails and eyebrows done here and recommend to my friends.   

Rating  5

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-fingernail mouldy after they removed my extensions due to unhygienic and dreadfully kept tools and equipment. One of my nails has completely lifted from my nail bed and completely split and paper thin!!! Totally appalled by the staffs attitude which was soooo rude and made me feel so uncomfortable!!! Worst experience I have ever had !! Firstly they completely moved me from one person to another four times and took it upon them selves to grab all my belonging and chuck them onto the floor including my open handbag which emptied all my belonging onto the floor. Then created a design which was the complete opposite of what I asked for! A lady shouted in my face when I mentioned to her that the design wasn’t at all what I asked for !! I never complain normally or write bad reviews but I was horrified at the whole experience and now have to go to the doctors for my infected nail beds!!! Which are very painful!!  

Rating  1

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