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Timberhill Tips Norwich

Timberhill Tips Norwich

2 8  Reviews


Beauty Salons in Norwich - Norwich City Centre
7 Timber Hill, Norwich City Centre, Norwich, Norfolk, NR1 3JZ
+44 (0) 1603 666646




Timberhill Tips Norwich Reviews


Awful! I only went in to have some gel nails removed that I recently had done for a wedding elsewhere, a week later and my nails are still so sore I'm having to wear plasters on most my fingers!!! The lady filed away the gel, taking the majority of my actual nail with it, and I'm literally left with holes through to my nail bed. They're not only extremely painful, but they look horrendous too!! I would avoid this place at all costs.   

Rating  1

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Would not recommend ...my daughters went but their nails were nothing like they requested! They asked for gel were given acrylic but charged the higher gel price. Will NOT be returning!!  

Rating  1

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I have been going here for the past year and can't fault the service . They are very professional and have done better nails than I have had anyway else . I think that good credit is deserved when needed and this place definitely deserves it .   

Rating  5

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Visited Timberhill Tips for the first time today to get gel french tips. Agreed price, shape (square/round) and length before the lady started. Great experience, the lady was very careful and worked so quickly! However, I thought it was quite pricey - £30 for a full set. The nails are a little longer than I wanted them, but will put that down to language barriers. Would go back again, everyone was very friendly and the nails look lovely!  

Rating  4

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If i could give minus stars i would!! My fingers were cut to shreds by the woman who was too busy concentrating on looking out of the window, every single one bled. She actually took a chunk out of my little finger then laughed about it. I asked for a very simple design, which after 3 attempts i told her not to bother as she is awful! Expressed my dissatisfaction and they blocked the door until i paid. After 4 hours of my hands being in pain i called them and told them i want my money back to which he said there was no way. Horrendous people.. horrendous nails.  

Rating  1

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Terrible customer experience!!!!!!!!! Do not recommend going here. The nail technician literally threw himself back in his chair and had a tantrum as I didnt like the design I had on my nails. The colour I pre agreed to use they had ran out of so just expected me to like a substitute that was awful, started painting without my approval then refused to take it off. If I could give this place zero stars I would based on my experience today.  

Rating  1

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I have been going to Timberhill Tips for over a year and have been a very happy customer until today. I thought I would use my loyalty card which entitles me to 20% off a treatment on my 6th visit - or does it? Being a faithful customer for over a year I was told that I had had the card for too long so I did not get my 20%off. I got a £5.00 reduction instead of £7.00 not a lot but when you are unemployed and had gone through cancer treatment for the past 2 years - a reason for not having more nail treatments there regularly, you would think they would give you the discount as advertised. In fact isn't this false advertising? The gentleman there was the one that did my nails and apart from speaking on his mobile and not concentrating on me for 10 minutes, he actually told me how I should have my nails and that the way I wanted them would not look very nice. I even took in a picture that I drew to show how I wanted them but that was not looked at. Timberhill nails have gone down hill and I will be going somewhere else in future where they put the customer first. Shame on you.  

Rating  1

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I have been going to timber hill tips for a long time the nails are alway lovely expertly done the people are always friendly and helpful 100% happy if you want lovely nails they are a must   

Rating  5

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